Information Technology Services & Support

About Us

To advance student success, Information Technology Services and Support (ITSS) provides reliable, relevant and secure IT services, support and resources for academic, administrative and student support services throughout San José-Evergreen Community College District.

Getting Help

Open a ticket request, view the Knowledge Base or chat with Athena (24/7) through the Client Portal

Help Desk phone support:

Monday - Thursday 8:00 am - 6:00 pm 
Friday 8:00 am - 5:30 pm. 
Call:  (408) 270-6411

ITSS Department 
Phone:  (408) 270-6410 
Fax:  (408) 239-8800
Tam Nguyen 
Executive Administrative Assistant
Rupinder Bhatia 
Executive Director of Information Technology Services & Support
Balamurali (Bala) Kappagantula  
Director, Enterprise Application Services
Irene Gutierrez 
Supervisor, Help Desk and Reprographics